Hello, how can we help?
Whether you need product advice, after-sales support, warranty assistance or help with an existing ASKO appliance, our team is here to assist.
For enquiries, service requests or showroom visits, please contact The K Word, the authorised distributor of ASKO in Singapore.
ASKO Singapore
customer care
Please take note
Our ASKO Singapore product range and showroom experience are currently being finalised. While not all models are available for viewing or immediate purchase just yet, our team is happy to assist with product enquiries, availability, expected arrival dates and special orders where possible.
We recommend contacting us in advance, especially if you are interested in a specific ASKO product, so we can advise you on the best way forward.
Opening Hours
Monday to Friday: 9am - 6pm
Saturday: 10am - 6pm
Sunday and Public Holidays: Closed
Warranty and
after-sales support
Unless otherwise stated, new ASKO household appliances purchased in Singapore from The K Word or an authorised ASKO dealer include a 24-month warranty for residential use.
Warranty claims, service arrangements, parts replacement and after-sales support are handled locally by The K Word or its authorised service partners, subject to the applicable Warranty Terms and Service Conditions.
When requesting service, please have your appliance model, serial number, proof of purchase and a brief description of the issue ready. Photographs or videos may also help our team assess the next step.
Send us
an enquiry
Leave us your details and our team will get back to you within 1 to 3 working days.
ASKO Singapore
Customer Care FAQ
Answers to common questions about ASKO warranty, servicing, showroom visits and after-sales support in Singapore.